Why are you called Health For All Family Health Team?

We have a strong interest in global and intercultural health. 

Why are there Medical Residents at the clinic?

Health For All has partnered with the University of Toronto Department of Family Medicine & Oak Valley Health Markham Stouffville Site to have 20 residents per year in our clinic to do their Family Medicine Residency. 

Is Health For All a walk-in Clinic? Can I come without an appointment? 

No.

All appointments including after hours Urgent Care is for our rostered patients only and must be booked as an appointment. There are limited same day spots that can be booked during the day with a Nurse Practitioner or Resident if your Family Doctor is not available. Appointments can be made by calling 905-472-2200 during office hours (8:30 – 12 and 1-4:30) and starting at 4:30 pm for evening Urgent Care Clinic. The phone lines are open at 9 am on Saturday morning to be booked in for a same day appointment as well. 

Can I be seen even if my physician is not available?

YES!

We have a nurse practitioner/Physician Assistant that has same-day appointment slots available for patients who’s doctor’s are not available the same day. There are also residents who may have open appointment slots available during the day. If your doctor is a resident that has no available same day slots, you will need to call at 4:30 for Urgent Care. If neither are available, you may call at 4:30 to be booked into Urgent Care where you will be seen by a supervised resident. All appointment notes will be sent to your family doctor to keep updated on your urgent care visit to the clinic. 

What do I do if the office is closed?

If it is a medical emergency, please visit your nearest Emergency Room. For non-urgent matters that cannot wait until the office is open, you may call Health Care Connect (formerly Telehealth Ontario) by dialing 8-1-1 to speak with a Registered Nurse 24 hours a day or chat online with a Registered Nurse. Visit the website for more information:

https://healthconnectontario.health.gov.on.ca/static/guest/home 

Do I need to bring my Health Card to all visits?

Yes.

This ensures that we verify that your OHIP version code is up to date in our system at each visit. 

Is there a parking fee?

Yes.

Health For All does not own/manage the parking lot as it is owned by Oak Valley Health Markham Stouffville Site. The fees are $4 per half hour. The pay station is located in the lobby on the first floor of the building and accepts debit, credit and cash